Terms of Service

Last updated: February 9, 2026

Overview

laim.email is a hosted email service that provides email hosting with custom domain support, modern webmail, and CalDAV/CardDAV access. By using laim.email, you agree to these terms.

Service Description

Email Hosting

  • laim.email provides hosted email accounts with custom domain support
  • Email data is stored on our servers in EU data centers (Germany/Finland)
  • Access is provided via webmail, IMAP/SMTP, and CalDAV/CardDAV

Custom Domains

  • Users can connect their own domains for email hosting
  • Users are responsible for DNS configuration as documented
  • We provide DKIM, SPF, and DMARC configuration guidance

User Responsibilities

Users agree to:

  • Comply with all applicable laws and regulations
  • Maintain the security of their account credentials
  • Not use the service for spam or malicious purposes
  • Respect intellectual property rights
  • Report security vulnerabilities responsibly
  • Not attempt to circumvent service quotas or limitations

Service Availability

  • We aim to provide reliable service but do not guarantee 100% uptime
  • Scheduled maintenance will be communicated in advance when possible
  • We are not liable for service interruptions beyond our reasonable control

Account Termination

  • You may cancel your account at any time through account settings
  • Account deletion initiates a 30-day grace period before permanent data removal
  • We reserve the right to suspend or terminate accounts that violate these terms

Limitation of Liability

  • The service is provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for the service in the 12 months prior to the claim

Contact Information

For questions about these terms, contact us at:

legal@laim.email

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