Terms of Service
Last updated: February 9, 2026
Overview
laim.email is a hosted email service that provides email hosting with custom domain support, modern webmail, and CalDAV/CardDAV access. By using laim.email, you agree to these terms.
Service Description
Email Hosting
- laim.email provides hosted email accounts with custom domain support
- Email data is stored on our servers in EU data centers (Germany/Finland)
- Access is provided via webmail, IMAP/SMTP, and CalDAV/CardDAV
Custom Domains
- Users can connect their own domains for email hosting
- Users are responsible for DNS configuration as documented
- We provide DKIM, SPF, and DMARC configuration guidance
User Responsibilities
Users agree to:
- Comply with all applicable laws and regulations
- Maintain the security of their account credentials
- Not use the service for spam or malicious purposes
- Respect intellectual property rights
- Report security vulnerabilities responsibly
- Not attempt to circumvent service quotas or limitations
Service Availability
- We aim to provide reliable service but do not guarantee 100% uptime
- Scheduled maintenance will be communicated in advance when possible
- We are not liable for service interruptions beyond our reasonable control
Account Termination
- You may cancel your account at any time through account settings
- Account deletion initiates a 30-day grace period before permanent data removal
- We reserve the right to suspend or terminate accounts that violate these terms
Limitation of Liability
- The service is provided "as is" without warranties of any kind
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the service in the 12 months prior to the claim
Contact Information
For questions about these terms, contact us at:
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